Forum Discussion
Android for Work - Contacts?
Hi guys,
I'm testing out android for work, I've enrolled a device, which sets up Outlook via configuration policy, within the android for work profile, the contacts app does not populate, I've deployed settings to read \ write contacts for Outlook, I've set a configuration profile to auto grant permissions within the work profile.
When going to the outlook settings and selecting 'Sync contacts' an error pops up and states 'contact permissions are not fully granted..." so within the workspace settings, I've checked the outlook app settings and the permission option for contacts is set to 'enabled by admin'.
Also, if I try to 'sync your accounts' from the AFW contact app, outlook does appear, I sign in and then I receive an error of 'This email address is already connected with Office 365. Do you want to connect it with another service?" and then I select O365 Outlook app again, but nothing really happens.
Is it supported to view contacts from Office 365 via the AFW contact app? (Not the personal contact app)? If so, how do I configure this?
- I do indeed.
Hi Durrante,
When you set the configuration profile to auto grant permissions within the work profile, did you set this using;
- Device Restrictions profile, Default app permissions = Auto Grant
- or; an individual Managed App config for Outlook?
,Andrew
Hi Andrew,
I have the same exact issue and I have the device restriction policy and tested with an APP configuration policy.
But I have the same error. "Contact permisssions are not fully granted" when selecting "opening settings" on the Outlook App to grant permissions.
thanks to help
Note: Sync contacts to native app is enabled.
Try to change the Device configuration property "Default app permission" (under Work profile settings) to "Prompt" instead of "Auto grant".
With Auto grant we had the same issue, as the system does not grant all required permissions automatically and thus fail to sync the contacts locally.
Daniel
