Forum Discussion

Brass Contributor

Sep 04, 2019

Android for Work - Contacts?

Hi guys, I'm testing out android for work, I've enrolled a device, which sets up Outlook via configuration policy, within the android for work profile, the contacts app does not populate, I've dep...

android for work

enrollment

MAM

mobile device management (mdm)

AndrewDawson

Brass Contributor

Sep 08, 2019

Hi Durrante,

When you set the configuration profile to auto grant permissions within the work profile, did you set this using;

Device Restrictions profile, Default app permissions = Auto Grant
or; an individual Managed App config for Outlook?

,Andrew

Sameer1884
Copper Contributor
Sep 25, 2019
AndrewDawson

Hi Andrew,
I have the same exact issue and I have the device restriction policy and tested with an APP configuration policy.
But I have the same error. "Contact permisssions are not fully granted" when selecting "opening settings" on the Outlook App to grant permissions.

thanks to help
Note: Sync contacts to native app is enabled.
- weberda
  Copper Contributor
  Sep 25, 2019
  Sameer1884
  
  Try to change the Device configuration property "Default app permission" (under Work profile settings) to "Prompt" instead of "Auto grant".
  
  With Auto grant we had the same issue, as the system does not grant all required permissions automatically and thus fail to sync the contacts locally.
  
  Daniel
  - I_am_Rajesh
    Brass Contributor
    Jan 21, 2020
    Yup, u r right, initially we had same issue which got resolved by changing the settings to “prompt” instead auto grant
    
    It works for me.😊