Forum Discussion

maple85's avatar
maple85
Brass Contributor
Sep 01, 2022

AADSTS50020 - User account xxx from Identity provider does not exitst in tenant

Hello Community,   I´ve a very strange issue three users from my Azure AD Tennant. Every user is synchronized from local active directory and have a valid license (E3 or E5 assigned)   Now to my...
Intune
Mobile Application Management (MAM)
mobile device management (mdm)
maple85's avatar
maple85
Brass Contributor
Sep 05, 2022
FYI:
We have resetted a mobile to default and re-enrolled it.
Since now it is working.

Regards, Philip
  • Moe_Kinani's avatar
    Moe_Kinani
    Bronze Contributor
    Sep 06, 2022
    Hi Philip,

    Are these users have different accounts added to their Outlook whether O365 domains or ‘live’ personal? I have seen this happened with board members when they have multiple account connected to Outlook app.

    Moe

Resources