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alecsu2017's avatar
alecsu2017
Copper Contributor
Jun 13, 2019

Your message wasn't delivered because the recipient's email provider rejected it

Dear all,   Recently, I registered 1 account Office 365 trial to experience O365 E3 version before bought it, I create a sharepoint site, upload some document and share with somebody, both the same...
office 365
sharepoint
DeepakRandhawa's avatar
DeepakRandhawa
Iron Contributor
Jun 27, 2019
i figured this from experiencing the same issues with multiple tenants.
sukmatech's avatar
sukmatech
Copper Contributor
Oct 21, 2019

DeepakRandhawa yes same with me. I am preparing migration from G-Suite to Office365 but unfotunately we can not email to ourside party.  There is return error : Your message wasn't delivered because the recipient's email provider rejected it.

 

I have try to sending email via OWA with three diferent ISP provider, and still no luck.

I think I have to switch back to G-Suite.

 

isal

Jakarta

  • Anand_Dua's avatar
    Anand_Dua
    Copper Contributor
    Feb 05, 2020

    I have started to get this error when sending emails from my Hotmail account on Outlook since this morning although there were no issues up to yesterday evening. Similar is happening with another computer also which I just setup for Outlook with Hotmail account.

     

    Appreciate if someone can provide any help here.

     

    • Paul_Edin's avatar
      Paul_Edin
      Copper Contributor
      Mar 15, 2022

      Anand_Dua 

      I too am using Hotmail/Live and am finding this happening to me now in March 2022.
      Anyone explain why this should be?
      Win10, constantly updated Firefox, Mobile internet tether.

      • Andy-the-G's avatar
        Andy-the-G
        Copper Contributor
        Mar 15, 2022

        Paul_Edin If it is a new account, Microsoft puts limit on how many recipients (BCC only?) can be on an email. If you go over that amount (not stated anywhere I could find), then you'll get this error & many of the recipients (or maybe all [not sure]) will not receive the email. This is used as an antispam method, but the 1st thing often needed when getting a new account where the old account is not available is to tell all contacts the new email address :(. Longer term, they should allow more & more recipients.

        Hope This Helps,

        Andy

    • rahulalmal's avatar
      rahulalmal
      Copper Contributor
      Aug 21, 2020
      I am forwarding emails from my hotmail account to my work email which is hosted on gmail (banking@almal.co.in)

      From the past few days the emails are bouncing back with an error which is attached

      This has never happened before.

      Please can someone help
    • gilou's avatar
      gilou
      Copper Contributor
      Feb 05, 2020

      Anand_Dua same here since this morning... all emails rejected.

      it does work fine when sending from outlook website. just not the app.

      any help appreciated.

      • VinceG130's avatar
        VinceG130
        Copper Contributor
        Feb 05, 2020

        gilou- I have just noticed the same issue that you have mentioned from about a couple of hours ago - does anyone have any answers/help, please