Forum Discussion

alecsu2017

Copper Contributor

Jun 13, 2019

Your message wasn't delivered because the recipient's email provider rejected it

Dear all, Recently, I registered 1 account Office 365 trial to experience O365 E3 version before bought it, I create a sharepoint site, upload some document and share with somebody, both the same...

office 365

sharepoint

sarahll

Copper Contributor

Feb 05, 2020

kane7589

Every message that I have been sending out for the past hour has been returned with that error.

al_taylor

Copper Contributor

Feb 05, 2020

After finally getting through to someone on Microsoft support live chat, they've advised that they're aware of the issue and are in the process of resolving it:

Thank you for letting us know about this problem Alistair. Actually an ongoing issue at the moment and our Reasearch Engineers are up on fixing this issue. This may take around a maximum of 24 to be fixed. If this issue has already been fixed, you might be notified via email. Okay? 🙂 I deeply apologize about the inconvenience with regards to this problem. Please bear with us.

MikeT007
Copper Contributor
Feb 06, 2020
al_taylor

please can you update this group when the solution is posted and I have the same problem which started on Tuesday - Hotmail account being rejected by company 365 email servers
- al_taylor
  Copper Contributor
  Feb 06, 2020
  MikeT007 I believe they've already resolved the issue as I'm now able to successfully send emails from my hotmail account using MS Outlook 2016 and the Windows 10 app which I wasn't able to do before.
  - katedc339
    Copper Contributor
    Oct 22, 2020
    al_taylor It seems not to be fix on mine. It happens to me recently. Very frustrating. No idea how should I do.