Forum Discussion
WORD - Track Changes comment author changes to wrong account
We have run into a few instances where a user is logged into WORD and while in track changes mode adds a comment. However, the author of the comment is not appearing as the account the user is curre...
Hi,
Unfortunately, I run into the same issue.
I have multiple Office365 accounts, and although I try to have a main one, I have to switch in between them for features to work properly. However, whenever I am trying to put a comment onto a word file which is stored in OnDrive of MyAccountA, and opened with Word signed in with as MyAccountA, I cannot use the "@" to direct the comment to MyAccountA colleague, but it suggests colleagues from MyAccountB instead. I have checked everything and switched all the possible logins I can think of, I even restarted the machine, but nothing. I can only do it by opening the file online, via the "View online" option. No clear solution just yet.