Forum Discussion
WORD - Track Changes comment author changes to wrong account
We have run into a few instances where a user is logged into WORD and while in track changes mode adds a comment. However, the author of the comment is not appearing as the account the user is curre...
update to my own comment here, we managed to resolve this. The issue was a misnamed contact in the user's contacts. The user at the top was signed in but when commenting was showing someone else's name. that name in their contacts had his (the user signed in) email address associated with That name so it was changing to that name instead of his own.
AndrewNZ We are seeing this as well and have not been able to find the source of the incorrect name. When you mention the misnamed contact, are you referring to the user's Outlook contacts?
Thanks