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pawfest83's avatar
pawfest83
Copper Contributor
Dec 04, 2020

Withdrawal / deletion of sent e-mails

I am looking for a tool to find sent emails within an organization and delete them.

Scenario.
The user sent the e-mail and would like to withdraw it after a while so that it would not be visible to the recipient.
Is it possible ?
Will e dsicovery in M365 solve the problem?

ediscovery
exchange

1 Reply

  • HidMov's avatar
    HidMov
    Iron Contributor
    Dec 04, 2020

    Hi pawfest83 

     

    In Office 365, you can only recall sent emails if the following is true:

     

    • Both the mailboxes are in the same Office 365 Organisation
    • The recipient has not opened the email.

     

    You also cannot recall a message that is protected by Azure Information Protection, and also cannot do so through OWA.

     

    More information here:

     

    Recall or replace an email message that you sent - Office Support (microsoft.com)

     

    If I'm understanding your request correctly, then no, I do not believe there is a tool to do what you want. 

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