Forum Discussion
Whiteboard works extremely slow
Hi all,
Has anybody any clue how to analyze the Whiteboard behaviour? Tested the share with my collegue and that was slllllloooooooowwwwwwww....
When I draw a line it came a visibile on other site, starting slooooww..., then suddenly part of the line appeared like flash, and then last part came again sllllooooowww.
Anybody have an idea from where to start looking for?
- Charles1105Copper ContributorI agree, it's so slow at to be unusable.
- venkatarenduchintalaCopper ContributorTwo years after! .. still the same 😞
Whiteboard is extremely slow and unusable!- YAKIR2000Copper Contributor
venkatarenduchintala ONE YEAR LATER AND STILL THE WIRTING IS SO SLOW WITH PEN, CANT USE IT!
- trx32Copper Contributor
Petri-X I do love whiteboard...but it does seem like whiteboard can't handle a lot of files. Loading lots of whiteboard files seem to slow it down. When I delete several it responds faster. Maybe it is syncing them on a server in a background process?
Perhaps using async methods could speed up the front end while the backend does its work?
It seems slow for loading and deletion of whiteboard files.
- Petri-XBronze Contributor
Do you know when to get sad? When you looking for other solutions like: It's time for Miro
- Hi Petri-X,
With Whiteboard I am sure that the product team would be interested in such feedback in order to improve the performance. Looking into the documentation
https://support.office.com/en-us/article/Microsoft-Whiteboard-Help-d236aef8-fcdf-4b5e-b5d7-7f157461e920#bkmk_29
You can send feedback directly to the Microsoft Whiteboard team by tapping the Settings button and choosing Send Feedback. This will open the Microsoft Feedback hub, where you can enter information about the issue you’ve encountered and provide a screenshot.
Have you received any suggestion from support what could be causing the latency?
Best, Chris
- SnowyFieldCopper Contributor
Petri-X it's even much slower than Photoshop
- Andy_Soper675Copper Contributor
If you are using a second display and the system is set to replicate the primary display Whiteboard will be very slow, especially when writing (inking?) with a pen. If the second display is set to 'extend' the primary display Whiteboard is fine.
I hope that this helps
Andy