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Petri-X's avatar
Petri-X
Bronze Contributor
Mar 18, 2019

Whiteboard works extremely slow

Hi all,

Has anybody any clue how to analyze the Whiteboard behaviour? Tested the share with my collegue and that was slllllloooooooowwwwwwww....

 

When I draw a line it came a visibile on other site, starting slooooww..., then suddenly part of the line appeared like flash, and then last part came again sllllooooowww.

 

Anybody have an idea from where to start looking for?

  • trx32's avatar
    trx32
    Copper Contributor

    Petri-X  I do love whiteboard...but it does seem like whiteboard can't handle a lot of files. Loading lots of whiteboard files seem to slow it down. When I delete several it responds faster. Maybe it is syncing them on a server in a background process?

    Perhaps using async methods could speed up the front end while the backend does its work?

    It seems slow for loading and deletion of whiteboard files.

     

  • Andy_Soper675's avatar
    Andy_Soper675
    Copper Contributor

    If you are using a second display and the system is set to replicate the primary display Whiteboard will be very slow, especially when writing (inking?) with a pen.  If the second display is set to 'extend' the primary display Whiteboard is fine.

     

    I hope that this helps

     

    Andy

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