Forum Discussion
Unlicensed Office 365 Users
Creating a Microsoft Account for external users to access our SharePoint Online service has a tendency to fail to give them access for one reason or another, forcing me to create all of the external ...
That part of licensing has been shady for years now, but I wouldnt advise going this road, as Microsoft might start enforcing license requirements. Plus, I doubt during potential audit you will be able to convince them "it was for external users only" :)
Microsoft replied to my support request in email:
1. Yes there's a way to allow SMTP forwarding for unlicensed users. Admin portal > SharePoint admin portal > User Profiles > Manage User Profile > search for the user > Edit My Profile > Work Email.
2. There's no way to remove unlicensed users from Everybody and Everybody Except External User, however, you can simply just not use these two groups in your SharePoint sites at all.
Thanks! One heck of a headache!
- I agree it's best not to use Everybody & Everybody Except External Users security groups in your scenario. A proven practice is to use security groups for access control. For example add these users to "External Collaborators" security group and use it. It will help make their access more visible.
