Forum Discussion
Unlicensed Office 365 Users
Creating a Microsoft Account for external users to access our SharePoint Online service has a tendency to fail to give them access for one reason or another, forcing me to create all of the external ...
Microsoft replied to my support request in email:
1. Yes there's a way to allow SMTP forwarding for unlicensed users. Admin portal > SharePoint admin portal > User Profiles > Manage User Profile > search for the user > Edit My Profile > Work Email.
2. There's no way to remove unlicensed users from Everybody and Everybody Except External User, however, you can simply just not use these two groups in your SharePoint sites at all.
Thanks! One heck of a headache!