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ap2035
Copper Contributor
Sep 16, 2025

Unformatting Header/Tables on WORD after Updated Build 2508

Unformatting Header/Tables on WORD after Updated to Microsoft® Word for Microsoft 365 MSO (Version 2508 Build 16.0.19127.20192) 64-bit (Current Channel) with OS Windows 11 Pro Version 10.0.26100 Build 26100

Hi Community,

I am writing to you today regarding a critical and widespread issue that is currently paralyzing our operations. Over the past two weeks, all of our Microsoft Word documents, including those created as far back as 2014, are displaying significant unformatting problems across every machine in our company. This issue affects our entire document repository and prevents us from reliably converting documents to PDF for our clients, since then we have been manually formatting the headers, tables, with the help of a feature called Gridlines.

We have performed extensive internal troubleshooting and have been unable to resolve the issue. Our tests show that this problem is not present in previous versions of the software. We have isolated the issue to our current operating environment, as it affects all user profiles and machines uniformly.

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