Forum Discussion
Alastair Lyons
Aug 28, 2018Copper Contributor
UNDELIVEREDMAIL365
I have received an e-mail from "UndeliveredMail365" that states:- "You have 29 new Quarantined messages as of [date] which are listed below along with the actions that can be taken: Release t...
Clint Oliveira
Aug 28, 2018Brass Contributor
The email is not legitimate, so you can safely conclude that this email should be ignored.
First navigate to your EAC > Protection > Quarantine and verify if the emails are present.
If you see some emails in Quarantine you can check why they went to Quarantine by performing the following steps"
1) I recommend getting the header of the email that you received and analyze it: https://testconnectivity.microsoft.com/ > header analysis.
2) Check Anti-spam message headers:
https://docs.microsoft.com/en-us/office365/securitycompliance/anti-spam-message-headers
This will tell you why emails are marked as spam and are present in the Hosted Quarantine.
Hope this helps.
Clint Oliveira