Forum Discussion
Unable to see External email address under all contacts in either webmail or outlook
Hi
The "All Contact" with the address book is being filled within the exchange server under contact and are then available for all user within your organization.
If you are adding it through Outlook the contact should be added under "Contacts"
This is by design
Regards
- Kaushalyapoothera02Jul 10, 2020Copper Contributor
GuidovanDijk Hello, Thank you for taking the time to reply.
So technically, won't all the users I have emailed be available under "All users " section when I use outlook.office.com
With the second email I am using, I can see all users(external/internal) listed under ALL USERS section on my webmail so I am just wondering why this particular email is different?!
- GuidovanDijkJul 10, 2020MCT
Kaushalyapoothera02
The "All Users" is the list of all users within your tenant "Exchange" using mail a
This can be that within your organization there are external users added with an email address and therefore visible.
To be Shure contact your Exchange engineer maybe he can explain the choices of your organization.Regards
Guido
- Kaushalyapoothera02Jul 20, 2020Copper Contributor
Thank you GuidovanDijk !
I think the external contacts were added within our organization itself. That is the reason I am able to see the contacts.
Thank you for taking the time to reply and clarify my doubts. Much appreciated!