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terryk1403's avatar
terryk1403
Copper Contributor
Mar 23, 2021

unable to determine the endpoint to users onedrive

Hi there, Im a bit new to office 365, I am setting up sharepoint and trying to add folders on onepoint to be visible and shared on onedrive in a 4 user account. I can create the folders on sharepoint and when I try to click the link to add sortcut to onedrive I get this error

 

"unable to determine the endpoint to users onedrive"

 

I have another separeate account and this feature workd fine and I dint get this error. Both 365 accounts were pretty much default settings, I dont think I changed any persmissions on the one the works vs the other account that give this error

 

 

4 Replies

  • Nancy13's avatar
    Nancy13
    Copper Contributor

    terryk1403 

     

    I started having this problem in the last couple of weeks.  Edge is my default browser, so OneDrive was opening in Edge automatically.  When I accessed OneDrive via Chrome, I could set up the short cut to the shared folders without any issues, so it seems that it is Edge, in my case, that was the problem.

  • TonyHen028's avatar
    TonyHen028
    Copper Contributor

    Hello just to let you know i had this issue too but not for all users.

    I tried in chrome incognito and was able to add the shorcut to my onedrive. 

     

    Hope that it is the same solution for you guys 

    terryk1403 

  • Shawn Fagan's avatar
    Shawn Fagan
    Copper Contributor
    Any update to this? I'm seeing a few users getting the same error message.
  • Emmanuel790's avatar
    Emmanuel790
    Copper Contributor
    Did Microsoft assist you with the error? I am having similar error too

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