Forum Discussion

jabbarsh's avatar
jabbarsh
Brass Contributor
Jan 24, 2022

Unable to access Bitlocker

My bitlocker password got lost and unable to access. i tried through many ways to generate the recovery key and it didnt work. Mt laptop is Dell and they set the D drive bitlocker at the time of purchase and I dont have any idea. I formated the C drive and now unable to access my D drive. Seeking all your kind support to solve this.

  • If you lost your bitlocker key (If you not export it to a file, print it or have it in your MS account) and you didn't create backups/sync your d:\ drive files externally.. Then you're pretty much lost at this point..
    • jabbarsh's avatar
      jabbarsh
      Brass Contributor
      Yes, As it was there at the time of purchase i dint have the key or not export it to a file, neither print it. Couldn't find it in the MS account. Is there any way to crack this out.
      • tmugridge's avatar
        tmugridge
        Copper Contributor

        jabbarsh I have the same problem and there's nothing anyone can do - looks like I have a useless laptop.  Ironically, the device is still sitting my Microsoft online account from when I first purchased it, but there's no Bitlocker recovery key.  I thought it was meant to be an automatic thing, once you register your device and it's in your online account you should have the recovery key.  so annoying.  Oh well, here's a good excuse for a new laptop I suppose.

Resources