Forum Discussion
Two AD accounts, need to have same email
I tried a distribution list and it worked last night as the email was received but now Azure is giving the following error:
| ProxyAddresses | |
| SMTP:email address removed for privacy reasons | |
| Error Type: QuarantinedAttributeValueMustBeUnique | Last Attempted At 3/15/2023 11:40 AM |
Object Type | user | group |
User Principal Name | email address removed for privacy reasons | N/A |
Licenses |
View assigned licenses | View assigned licenses |
Proxy Addresses | SMTP:email address removed for privacy reasons | smtp:email address removed for privacy reasons SMTP:email address removed for privacy reasons |
| email address removed for privacy reasons | email address removed for privacy reasons |
The software looks at the admin users email field and then send an email to that address but in our case the admin user does not have a mailbox in Office 365 so it needs to get sent to the user. The DL needs to have the same name as the admin user email in order to then send it to the users normal email account.
Am I missing something?
Thanks.
NiagaraGuyany success with this?
I wonder what's the best practices when one user has separate accounts for privileged access and a standard user account. How do you receive messages for your admin account?
I noticed that there can be two accounts with the same value for the "mail" field in EntraID, and it works fine. The problem is if you sync with AADConnect. It tries to automatically populate the "proxyAddresses" attribute of the cloud user account object and it gives error. Apart from that error everything works fine. I've tried searching for best practices for two accounts for one user and nothing comes out of it. That's super strange for me, as normally companies use separate accounts. What I've encountered so far is that they simply don't use Azure/Entra notifications, sent to a mailbox, but that doesn't seem correct.
- To reply myself - so far distribution lists or shared mailboxes were used. Now we have Plus Email Addressing and it works fine.
- Hi, I have the same problem with 2 users in AAD need to share the same email but is assigned different UPN. The scenario is the couple share the same email for their child, so when registering they use the same email. However, upon registering, one of them have both UPN and email filled but the other one only have UPN and this user cannot log in using AAD. Can 2 users have the same email with different UPN? and is there any custom way to populate that filled since registering just leave it empty?
