Forum Discussion
Doreen Bergstrom
Jun 29, 2017Copper Contributor
This link is only available to internal users
External users have no problem accessing the groups DL and working with items in the DL. Send them a direct link to an item in the same DL and they get "This link is only available to internal users".
What is up with that and how do I fix it?
3 Replies
- Aljohn BonifacioIron Contributor
You may check this link as this might help you to fix your issue.
- When you say direct link - are you generating the link for them? If so have a look at the type of link and the permissions applied to it.
- Doreen BergstromCopper Contributor
Figured it out. Internal folks are using the defalt link copy which is internal members only. They need to hit the dropdown and select "people with existing access"
BOOM