Forum Discussion
The announcement regarding self-service purchase capabilities for Power Platform products??
At Microsoft, we’ve been listening to all of the feedback regarding the rollout of our self-service purchase capabilities for Power Platform products. To those of you who provided your input, thank you! Based on your feedback, we’ve adjusted our approach to better address the needs of both IT admins and end users within organizations. We’re making the following changes to our plan:
- On November 19th, we will provide IT admins a way to turn off self-service purchasing on a per product basis via PowerShell.
- To provide more time to prepare for this change, we are updating the launch for self-service purchase capabilities for Power Platform products to start with Power BI on January 14th for all commercial cloud customers.
You can find more details about self-service purchase at the Self-service purchase FAQ. Thank you again for taking the time to provide your feedback. We look forward to a continued partnership to help empower all organizations to achieve more.
Kelly_Edinger It's very concerning that Microsoft is not providing a way to disable this feature should agency/company policies mandate centralized management of all licensing and purchases/expenditures in general.
To add to this mess, I read the Self-Service Purchase FAQ and found these lovely nuggets (red-highlight mine):
What happens to a self-service purchase if a user leaves the organization?
Valid users will continue to have full use of the self-service purchase for the duration of the subscription. The subscription remains active until the purchaser directly cancels it or an admin requests that the subscription be cancelled through customer support. Admins may also choose to assign a centrally purchased license to users of the cancelled subscription.
Are customers’ IT departments or partners expected to support products bought through self-service purchase?
IT departments and partners aren’t expected to provide support for products bought through self-service purchase. Microsoft will provide standard support for self-service purchasers.
So now Microsoft is not only going to encourage rogue purchases but officially sanctioning shadow IT? And dealing with customer support to manually cancel subscriptions?
Of all the half-baked ideas...
GLISIT wrote:What happens to a self-service purchase if a user leaves the organization?
Valid users will continue to have full use of the self-service purchase for the duration of the subscription. The subscription remains active until the purchaser directly cancels it or an admin requests that the subscription be cancelled through customer support. Admins may also choose to assign a centrally purchased license to users of the cancelled subscription.
No thanks, I rather keep paying the subscriptions fees than go through customer support again. 😂
DanielNiccoli In this regard, it is sad but true that dealing with Microsoft support is more of a waste of time (and therefore money) than paying for the subscription until it expires. Of course, there's always the option to cancel the credit card, LOL.
