Forum Discussion
Teams that came with Office 365 package does not auto-update
Dobongsoon Hey, if you look at the link below and the second "important" square that starts with.
"If you're in a GCC High or DoD environment, currently you need to exclude Teams from being installed with Microsoft 365 Apps. Instead, you need to install Teams by using the separate MSI-based installer..."
https://docs.microsoft.com/en-us/deployoffice/teams-install
That's maybe the reason you're having issues (you're not GCC High though).
ChristianBergstrom Thanks for the information. This is helpful. I will try to find more information about GCC.
- I have the same experience (and it is already 2023). I think, it is because the O365 App package came with Team with the core version (not updated), and it relies on the auto-update to get to the latest version. For example, if I image a computer now in our environment, it will get Teams from the Office 365 App package but I will get a message that Teams need to be updated. If I leave it as is, and after some time, Teams will eventually be up to date and will let you in.
But why Teams (installed within M365 Apps) initially comes in an old versions?
Here's what I found. For Autoupdate to work, first, the user needs to be logged in to Teams. 15 minutes after the user logs in, Teams will check for updates in the background. After that, the update will only apply if the user is logged in and idle for 30 minutes. In other words, If the user keeps signing out after use or not idle in Teams and computer for 30 minutes after the 15-minute check (total of 45 minutes), the update will not apply. Even if you are not using Teams for 30 minutes, but if you are actively using your computer, it won't auto-update. Knowing this timing helped me understand the problem we had.
- If we're deploy Teams with O365 (via Intune) Teams Desktop client comes in an old version and seems not to update itself. We're not GCC...
Only if I click on "check for updates" self update seems to be initiated.
What's the sitiution right here?
