Forum Discussion
Taken over MS365 tenant, failed payment stuck
Hi all, I have taken over an MS365 tenant for a customer that took over another company. This was a tenant managed by an MSP, but they canceled the relationship. So I tried to purchase a Busi...
I thought directly retry a failed Microsoft 365 subscription payment would not work. We may be required to update your payment method in the Microsoft 365 Admin Center or Services Subscriptions page, then either wait for Microsoft to automatically retry or cancel the failed subscription and repurchase it with the corrected payment method: support.microsoft.com/en-us/accounts-billing/troubleshoot-payment-option-issues