Forum Discussion
Chompoo LightBlue
Jan 08, 2019Copper Contributor
Surface Pro 5 cannot use Outlook 365
Hi everyone! I got a problem with Outlook 365. I use Surface Pro 5(Windows 10) and then I couldn't access Outlook app. It appeared like this; And accidentally I uninstall Outlook app from my...
Chompoo LightBlue
Jan 09, 2019Copper Contributor
Thank you Chris.
Cannot access through outlook.office.com maybe because my email is not originated from Outlook.
I have contacted Outlook support but they cannot solve and let me contact Microsoft Exchange instead.
Jan 09, 2019
Oh, was under the impression you were using Office 365, guess Outlook 365 only connected to another e-mail server. You will most def. need to contact whoever is hosting your e-mail as it seems there are some exchange / server issues going on there.
- Chompoo LightBlueJan 09, 2019Copper Contributor
Yeah, seem like it. I think i have to contact Microsoft to allow the email server able to connect with outlook.