Forum Discussion
Mike Azure Larsen
Aug 15, 2018Copper Contributor
Slow performance on Office365.
Dear Tech Community, In our organiztion we have 35.000 users in our tenant who is experiencing slow performance on Office 365 and portal: The 35.000 users who experience the issues are scatt...
John Wynne
Aug 15, 2018Silver Contributor
Mike, There are many potential reasons for slow performance however practically here is a good place to start your investigations https://support.office.com/en-us/article/network-planning-and-performance-tuning-for-office-365-e5f1228c-da3c-4654-bf16-d163daee8848
Aug 15, 2018
Do you have a premier support contract in place? If so, they should help you here quite fast
- Mike Azure LarsenAug 16, 2018Copper Contributor
Sadly not yet. But this case that we need some sort of premier support.
- AnonymousAug 15, 2018
We've had poor performance recently, so we opened a ticket with Microsoft Premier Support. They were able to track down a few of our sites/pages that were putting a heavy load on the SharePoint/SQL servers. Microsoft did some changes on their servers and we're making changes to our pages.
One of our tasks is to optimize the views on a large list (60000+ items).
On another page, we have list web parts that are doing audience targeting based on a managed metadata column (causing excessive SQL queries).