Forum Discussion
Slow performance on Office365.
Dear Tech Community, In our organiztion we have 35.000 users in our tenant who is experiencing slow performance on Office 365 and portal: The 35.000 users who experience the issues are scatt...
Mike, There are many potential reasons for slow performance however practically here is a good place to start your investigations https://support.office.com/en-us/article/network-planning-and-performance-tuning-for-office-365-e5f1228c-da3c-4654-bf16-d163daee8848
Thank you John, there is a lot useful info in the article.
Best Regards Mike
- No problem Mike. I think you can tell from the responses that this is a multi-layered problem potentially. As Deleted alludes any customisation should be on your short list to investigate. Any large organisation needs to consider a Tier 1 support contract such as Premier to expedite Microsoft support. All the best.
- Do you have a premier support contract in place? If so, they should help you here quite fast
Sadly not yet. But this case that we need some sort of premier support.
We've had poor performance recently, so we opened a ticket with Microsoft Premier Support. They were able to track down a few of our sites/pages that were putting a heavy load on the SharePoint/SQL servers. Microsoft did some changes on their servers and we're making changes to our pages.
One of our tasks is to optimize the views on a large list (60000+ items).
On another page, we have list web parts that are doing audience targeting based on a managed metadata column (causing excessive SQL queries).
