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Vivek Jain's avatar
Vivek Jain
Brass Contributor
Jul 14, 2017
Solved

SharePoint Online - IE 11 - message 'Internet Explorer has stopped working'

Since about a week or so (say 07/04/2017), my Internet Explorer has stopped working for accessing SharePoint site in SharePoint Online. It tries to open the SharePoint Site for about 10 sec and then ...
office 365
sharepoint
  • Vivek Jain's avatar
    Vivek Jain
    Jul 17, 2017

    Thank-you so much. Your ":P" solved the whole thing.

Vivek Jain's avatar
Vivek Jain
Brass Contributor
Jul 25, 2017

And IE is crashing again with the same error, the earlier disbaled extensions are still disabled and there are abosuletely no changes to machine/software since the last time it worked (about 5 hours back). Tried disabling/enabling the following multiple times. Some instances it worked and others it didn't. Sorry, this post is becoming more like my personal notes than any conclusive solutions.

 

Go HyunJong's avatar
Go HyunJong
Copper Contributor
Jul 26, 2017

Please proceed as follows

 

Office build downgrade

 

1. Open an elevated Command Prompt window. To do this, click Start, type cmd in the Start Search box, right-click cmd.exe, and then click Run as administrator

 

2. Cd C:\Program Files\Common Files\microsoft shared\ClickToRun
   officec2rclient /update user updatetoversion=16.0.8201.2102

 

https://support.microsoft.com/en-us/help/2770432/how-to-revert-to-an-earlier-version-of-office-2013-or-office-2016-clic