Forum Discussion
SharePoint Online - IE 11 - message 'Internet Explorer has stopped working'
- Jul 17, 2017
Thank-you so much. Your ":P" solved the whole thing.
Same issue here, with multiple tenants/customers. Disabling plugins, differente results. Workaround for now, use a direct link/favorite instead of the the tile "SharePoint" in portal.office.com
- Martijn SteffensOct 25, 2017Iron Contributor
Hi, i'm currently running Office version 1708. And had the issue myself as well. In my case, the solution was to disable the plugin "SharePoint Spreadsheet Launcher". But one of our customers does not have this plugin installed. The reason why they need IE is because of the option "Open in Windows Explorer".
When we're all on Windows 10 1709 (Creators Fall update) there is no need for IE, because we can show them, without having to sync, their SPO files via the new Onedrive client.
- Vivek JainOct 25, 2017Brass Contributor
Using Onedrive instead of SharePoint may need users to switch between two for different features (e.g. lists etc). If plan is to mainly use Chrome for all of features except 'open in explorer' (and use Onedrive just for this) then it sorta creates a disjoint user experience. Additionally Onedrive may replicate files on local machine which may not be allowed contractually for security reasons.
In my case the problem has solved itself, unsure if there were any updates on server side (O-365) but there has been no updates on my machine since the last time I experienced the error.
I think for anyone experiencing this error, easier solution may be to access SharePoint via the 'bookmarked' URLs.