Forum Discussion
Shared Mailbox using IMAP stopped working
I have been accessing my Office 365 Shared Mailboxes on my iPhone using IMAP until recently. These are the settings I had Email Address: sharedmailbox@domain.com Incoming Mail Server Host Name:...
Try resetting the password of the shared mailbox.
Just go to the Admin Centers>>Active Users>>Look for the name of the shared mailbox, then reset the password.
Normally, you can access the shared mailbox through a user mailbox(users with exchange license), however if you reset the password of the shared mailbox under Active users, it will give you the option to access it independently.
Note that you "CANT" reset the password of a shared mailbox if you go to Admin Centers>>Groups>>Shared mailboxes