Forum Discussion
Setting up email forwarding on former employees mailbox whose E3 license needs to be disabled?
5 Replies
You could place a hold on the mailbox (to keep around for eDiscovery purposes) and then delete the old user.
After the mailbox is gone you could then assign the email address to the other user as an Alias and then that person will get all email going to the old email address going forward without any access to the old mailbox.
that what we do but it messes with Team and Outlook display name. The old employee names shows up for the new employee with alias.
see also here:
https://answers.microsoft.com/en-us/msoffice/forum/all/employees-email-display-name-appearing-as-a-former/3ee3214d-d73e-4824-baaf-72deb37a6af5
- This is really easy to achieve. You need to re-enable the user first and do this before removing the E1 or E3 licence and re-disabling the user
1.) In the Exchange Admin Centre, Convert the mailbox to shared
2.) In the Exchange Admin Centre, Put forwarding on the shared mailbox to the user's mailbox and set don't leave a copy
3.) In the Office 365 Admin centre Remove the licence and disable the user
As the other user is not accessing the mailbox no permissions need to be set. No mail flow or transport rules need to apply.
Best, Chris Hi eearley_torch ,
Please see the step 2 in the following link https://docs.microsoft.com/en-us/office365/admin/add-users/remove-former-employee?view=o365-worldwide
In this resource you have the whole process to how to "Remove a former employee".
Note: You do not need to create a Transport rule, or you can add an alias to the other person.
- Just add the forwarding in that shared mailbox which will forward all of its email to the forwarding address..
You can do this by editing the shared mailbox in exchange admin center then navigate to mail flow and add forwarding there.. I hope this resolves your issue.
