Forum Discussion
Setting up email forwarding on former employees mailbox whose E3 license needs to be disabled?
I need to find a solution that will allow me to remove an E1/E3 license from a former employee and set up their mailbox to forward emails to a licensed user. Changing the former employees m...
You could place a hold on the mailbox (to keep around for eDiscovery purposes) and then delete the old user.
After the mailbox is gone you could then assign the email address to the other user as an Alias and then that person will get all email going to the old email address going forward without any access to the old mailbox.
that what we do but it messes with Team and Outlook display name. The old employee names shows up for the new employee with alias.
see also here:
https://answers.microsoft.com/en-us/msoffice/forum/all/employees-email-display-name-appearing-as-a-former/3ee3214d-d73e-4824-baaf-72deb37a6af5