Forum Discussion
eearley_torch
Feb 14, 2019Copper Contributor
Setting up email forwarding on former employees mailbox whose E3 license needs to be disabled?
I need to find a solution that will allow me to remove an E1/E3 license from a former employee and set up their mailbox to forward emails to a licensed user. Changing the former employees m...
Feb 14, 2019
This is really easy to achieve. You need to re-enable the user first and do this before removing the E1 or E3 licence and re-disabling the user
1.) In the Exchange Admin Centre, Convert the mailbox to shared
2.) In the Exchange Admin Centre, Put forwarding on the shared mailbox to the user's mailbox and set don't leave a copy
3.) In the Office 365 Admin centre Remove the licence and disable the user
As the other user is not accessing the mailbox no permissions need to be set. No mail flow or transport rules need to apply.
Best, Chris
1.) In the Exchange Admin Centre, Convert the mailbox to shared
2.) In the Exchange Admin Centre, Put forwarding on the shared mailbox to the user's mailbox and set don't leave a copy
3.) In the Office 365 Admin centre Remove the licence and disable the user
As the other user is not accessing the mailbox no permissions need to be set. No mail flow or transport rules need to apply.
Best, Chris