Forum Discussion
NewCustomer
Nov 26, 2019Copper Contributor
Setting up DNS MX Records for Office365 for business problems
I just registered for Office365 with a subscription that supports both offline Office product as online cloud products like exchange, onedrive, skype et cetera.
I added my custom domain as a domain, which went flawlessly!
Then I wanted to setup my MX records to route email to Office365, so I read this article
It says I need to copy my MX record from the admin panel, however, when I go there, I get the following "message" / "error":
"There are no required DNS records because you don't have subscriptions with Exchange or Skype service plans."
What's this? I just purchased the "Office 365 Business premium" package, which includes Exchange? The package also shows under Billing -> Products and Services...
I need to setup my mail! Help!
- Ricardo VianaSteel ContributorAre you ale to access outlook.office365.com/ecp? If not, maybe something is wrong in the back-end, and I would open a support ticket to have it fixed.
MX usually look like domain-com.mail.protection.outlook.com, you just replace "." for "-" and then add "mail.protection.outlook.com"