Forum Discussion
sending from multiple domains in outlook web
Hi,
I know this has been asked before but I am reading lots of contradictory statements.
Is there a way to add multiple domain names to one Office 365 email account?
I see the connected accounts have been removed too.
Does that mean there is no way to have one shared mailbox with more than one domain coming in (ie john@domain1.com, john@domain2.com) and also reply using the right email address.
And also, when composing a new message, choose the right one?
Is there any way to do this at all, even if we paid for each email account per domain separately (which I'd rather not have to do of course).
Thanks
John
Hi John,
For short, there is only one reply address per mailbox. So, to use multiple reply addresses, you need more mailboxes. You can use shared or regular mailboxes for that purpose. The former doesn't require license and for the latter you can purchase email-only licenses which are must cheaper than full E3.
Thanks for the reply. But could you help clarify a couple of issues please?
When you say I'd need more mailboxes but I can use shared mailbox, how does that work? I tried to make my account into a shared mailbox yesterday (after giving a colleague admin rights as I couldn't change my own account...) but it said I would lose admin abilities - is that right?
If it is right, then presumably I'll need to buy another account to be admin?s What level do I need to pay for to have admin rights over 365 Business Premium users?
I followed some instructions for setting up a DL and that comes in, but when I try to reply, I can't reply from the original to: address, only the main one (others have previously said that should work).
Finally (sorry) - the connected accounts loss. Is there now no way to use a mailbox as a unified mailbox to pull in accounts from Gmail etc? If not, it would seem staying with Google would make more sense as at lest it allows that. We can't be flipping between mailboxes all the time.
Many thanks for your help
John
Hi John,
I'll try to clarify some things here. You do need one mailbox per reply address.
So let's say your current email address is user@company.com. If you need another reply address, say user2@company.com, you need another mailbox. This mailbox can be a shared one or regular mailbox.
As the name suggests, shared mailbox is meant for addresses such as sales@company.com. They do not need a license and they have smaller quota than regular mailboxes. But, you can create a shared mailbox with address user2@company.com and "add" user@company.com to it (=give full access & send as permissions). After a while, the another mailbox appears to your Outlook and now you can choose which email address to use.
Process is same with the regular mailbox: create a new user, give license to create the mailbox, and give permissions.
Being a user with admin rights doesn't require a license. Just create a user and give, for instance, Global Administrator rights.
As far as I know, you cannot reply as DL.
I wasn't aware of removal of the connected accounts feature - thanks for sharing! If you are using Outlook (client), you can and your Google account as IMAP. That doesn't help Outlook (web) users though. Or, you can simply forward your mail from Google to Office 365.
