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javenegas's avatar
javenegas
Copper Contributor
May 21, 2023

Select a certificate for authentication server

Hello Friends:

I have Windows 11 Pro and Office 365 (Office Setup) installed on my PC and every time I open Word or PowerPoint I get the following message:

Select a certificate for authentication server: o365auditrealtimeingestion.manage.office.com

Can you please tell me how to remove this message?

Thank you in advance for your help
Jose A Venegas

microsoft 365
office 365

4 Replies

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  • Ljodisand's avatar
    Ljodisand
    Copper Contributor
    Oct 14, 2023
    To solve this problem, you need to go to certmgr.msc (run) and then go to "Personal" folder then "Certificates" and delete all the adobe certificates in this folder. Next time you'll open office, whis pop up wont show again. Every time it comes back, just delete the adobe certificates once again.
    • Hansham400's avatar
      Hansham400
      Copper Contributor
      Nov 27, 2023

      Ljodisand 

       

      I get this pop-up many times when I open Chrome or Edge, I do not know what certificate to choose.

      I have no adobe certificates, only one from Nvidia

       

      What is this? what can I do??

    • javenegas's avatar
      javenegas
      Copper Contributor
      May 22, 2023
      Hello Kidd_Ip thanks for your reply. Indeed, I am an independent user and I do not have any IT support, that is the reason why I am asking for help through this medium. I have tried everything in my power, but I have not been able to solve this problem.

      Regards,
      javenegas

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