Forum Discussion
Restore emails from Microsoft 365 Outlook
My wife had some folders of saved emails within Outlook (Microsoft 365). I ASSUME "this computer only", but am not positive.
She accidentally deleted them. The folders are NOT in the deleted folder.
I have numerous backups (1-26 and 1-22 and 1-20 etc) of all files in her user folder. C:/Users So, I assume I have what I need to "restore" the deleted folders with emails.
I am looking for the correct steps to follow. Something like:
- restore the complete USER folder to a separate folder on the desktop
- Use Outlook (microsoft 365) to "open" the .pst or .ost that is in the restored folder????
- OR use Outlook (microsoft 365) to "import" from the .pst or .ost that is in the restored folder????
- After Outlook has found the items, I can then copy them to the LIVE account
Thanks in advance!!
You cannot open/import OST files directly, PST will have to do, as long as the actual items are therein. If they're in the OST, you will have to restore/replace the file and pray Outlook opens it without an issue. Other than that, the steps should work.
VasilMichev Thank you! From what I have done so far, the deleted items are not in the .pst. I may try the restore of the .ost and see what happens. I would disconnect from the internet; back up at least the .pst and .ost files; restore the old .ost; try to open Outlook. If it works, I can copy the deleted emails I am looking for to a folder. Then delete the old .ost and restore the "current" .ost.
Thanks again!
