Forum Discussion
Ltripreno
Jan 27, 2021Copper Contributor
Restore emails from Microsoft 365 Outlook
My wife had some folders of saved emails within Outlook (Microsoft 365). I ASSUME "this computer only", but am not positive. She accidentally deleted them. The folders are NOT in the deleted folde...
VasilMichev
Jan 28, 2021MVP
You cannot open/import OST files directly, PST will have to do, as long as the actual items are therein. If they're in the OST, you will have to restore/replace the file and pray Outlook opens it without an issue. Other than that, the steps should work.
Ltripreno
Jan 28, 2021Copper Contributor
VasilMichev Thank you! From what I have done so far, the deleted items are not in the .pst. I may try the restore of the .ost and see what happens. I would disconnect from the internet; back up at least the .pst and .ost files; restore the old .ost; try to open Outlook. If it works, I can copy the deleted emails I am looking for to a folder. Then delete the old .ost and restore the "current" .ost.
Thanks again!