Forum Discussion

Marvin Oco's avatar
Marvin Oco
Steel Contributor
Jun 28, 2018

Recovering Onedrive Files

How do we recover onedrive files:

 

1. if user unintentionally deleted the file

2. the deleted item folder was emptied

 

 

thanks

 

 

 

office 365
onedrive

2 Replies

  • Deleted's avatar
    Deleted
    Not applicable
    Jun 28, 2018
    Cog wheel in top right then Restore your Files? Does it have anything? If you kill your recycle bin thou it might now work. There is also a link in the recycle bin called "Second level recycle bin" did you check there?
    • jcgonzalezmartin's avatar
      jcgonzalezmartin
      MVP
      Jun 29, 2018
      If the user cleared the Recycle Bin, then your only alternative (if there is not a Backup Tool in place) is to ask Microsoft for a backup restore for that ODFB