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EvilDr's avatar
EvilDr
Copper Contributor
May 24, 2022
Solved

Support tickets unresolved after 12 months; escalation requests ignored; stuck in a feedback loop

A bit of a desperate open plea for direction please if anyone has had the same experience as us...? We have a large shared inbox within Outlook 365 that stores all client communications over the l...
  • RussellRead's avatar
    May 25, 2022

    EvilDr thanks for flagging this and sorry that this one has turned into a marathon for you. I'll send you a private message to follow-up.

     

    -thanks, Russell.

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