Forum Discussion
justin1981
Jan 24, 2020Copper Contributor
New Distribution List Group won't receive emails from external address
I am having trouble getting a new Distribution List group to work properly. I have setup in the admin portal under groups the distribution group email/alias, etc, and have checked the option "Allow ...
Jan 24, 2020
Interesting, just saw the bounce message, guess you edited that too. The doesn't seem to be permission related at all. On that same exchange admin box for the group under e-mail options. make sure the e-mail address being used shows up here? Seems like the address itself just isn't working. If it is, I'd create another alias in here. Then try to send to that alias to see if that works and if so, might need to do a swap out of e-mail and back for it to register or something?
justin1981
Jan 24, 2020Copper Contributor
ChrisWebbTech It does correctly show under email options. H
ow do I go about creating another alias? I add a new address under email options? can it just be any address?
- Jan 24, 2020Any address in your domain. Assume the new group and the other groups all use the same @domain.com right?
- justin1981Jan 24, 2020Copper Contributor
ChrisWebbTech Yes that is correct. All the same domain.
I created the new address (faxbox@...)... same results. Bounce back from external. Delivered internal.
- Jan 24, 2020Only thing left I know to try maybe enable internal only. Save it, wait a minute, then switch it back.... otherwise maybe give it overnight or something to see if it's time related although you would think it should be done by now....