Forum Discussion

Iron Contributor

Dec 23, 2019

Solved

Meeting invites cancelling

Hi Experts 1. One of my user is facing issue, in last one week 5 times his meeting invites got cancelled themselves. user has not cancelled the meetings, how do i troubleshoot this issue. below ar...

Germaum
Dec 25, 2019
Roger Roger

Let the user only use OWA for the meantime. What I mean is disconnect all devices where his mailbox is logged in or connected.

If it is still happening, then we can assume that there is a problem on the mailbox itself.
If it does not, then there might be a conflict on how devices handles the information of the calendar.

Things that you can try also to investigate the issue:
- Check it with CalCheck (https://www.microsoft.com/en-us/download/details.aspx?id=28786)
- Exchange Online Management Shell -> Get-MailboxCalendarConfiguration

Germaum

Brass Contributor

Dec 25, 2019

Roger Roger

Let the user only use OWA for the meantime. What I mean is disconnect all devices where his mailbox is logged in or connected.

If it is still happening, then we can assume that there is a problem on the mailbox itself.

If it does not, then there might be a conflict on how devices handles the information of the calendar.

Things that you can try also to investigate the issue:

- Check it with CalCheck (https://www.microsoft.com/en-us/download/details.aspx?id=28786)

- Exchange Online Management Shell -> Get-MailboxCalendarConfiguration