Forum Discussion
External people can't open files with Sensitivity Label encryption.
Question: What are the best practices for ensuring external users can open files encrypted with Sensitivity Labels? Hi all. I've been investigating proper setup of sensitivity labels in Purview, a...
That was my original expectation of how it should work too, but all the reading I've done since has suggested that the recipient either needs to be a Guest in your tenant, or a B2B trust relationship needs to be setup between the tenants for it to work. Could you just confirm there are no trust relationships between the two tenants you tested on, and that the recipient isn't a Guest in the host tenant please?
I heard back from the person that I sent a protected email to in a completely disconnected tenant and they were able to read the content.