Forum Discussion
gbrown481
Feb 13, 2019Copper Contributor
Excel/Word crashing when co authoring
Has anyone had any issues when co authoring in either excel or word? Both programs crash unexpectedly, but with no warning or error message. Nothing shows in the event logs as to what happened. This ...
JamieBird
Mar 01, 2019Copper Contributor
gbrown481 Did you disable OneDrive sync? The issue seems to occur either when one user opens a file from OneDrive rather than Sharepoint AND/OR if "Use Office to sync files I open" is enabled in OneDrive.
Also, one of my colleagues was told by Microsoft yesterday that in order for Coauthoring to be fully supported, MS Office needs to be in the "monthly" update channel rather than "semi-annual targeted" because the feature set pushed out is different.
gbrown481
Mar 02, 2019Copper Contributor
The client in question doesn't use the OneDrive client at all. they go direct to SharePoint using a drive mapping tool. They are on the standard release track on monthly already. I confirmed with one of the clients yesterday that they havent seen the issue for over a week now, so something must have been bundled into one of the updates released recently.