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shimshey's avatar
shimshey
Brass Contributor
Sep 23, 2019

Can't sign in using Android Q (10)

All, Not really sure where to post this, I will give it a shot here.  We started testing Android Q (specifically Pixel 3a 29) And I cannot seem to be able to sign in to any Office App.  Outlook th...
admin
microsoft teams
office 365
Paras Dodhia's avatar
Paras Dodhia
Iron Contributor
Sep 24, 2019

What type of account are you using to sign in? Work or Personal? Was this account recently provisioned? shimshey 

  • shimshey's avatar
    shimshey
    Brass Contributor
    Sep 24, 2019

    Paras Dodhia 

    Thanks.

    I am using a work account.... Has been provisioned and successfully used on other Android platforms.. 

  • Rob Ellis's avatar
    Rob Ellis
    Bronze Contributor
    Sep 24, 2019
    FYI, I'm using Android Q fine on a Pixel 2 with Outlook, office apps and Teams, using my O365 work account.
    • shimshey's avatar
      shimshey
      Brass Contributor
      Sep 24, 2019

      Rob Ellis Have you signed in after upgrading to Q? or You are still signed in from before?

      • Rob Ellis's avatar
        Rob Ellis
        Bronze Contributor
        Sep 24, 2019
        The accounts were present on the phone already - but I have been prompted for credentials since the upgrade to Q.