Forum Discussion
MarkusSten
Sep 28, 2022Copper Contributor
Problem when printing from Excel online, Word online
Hi! When combining the settings "Always download PDF files" with setting standard PDF viewer to Acrobat reader it seems like printing stops working in Excel online aswell as Word online. When t...
MarkusSten
Sep 28, 2022Copper Contributor
MVPromise
The only "error" im getting is when im previewing the Excel file before printing it.
After proceeding to print the file it converts the Excel file to .PDF and saves it locally on PC.
I've only been able to test this on 4 different PC, 4 different users. All getting the same behaviour.
When using inprivate mode it works as expected. But im guessing its because it automatically turns off "Download PDF files" in edge settings.
I dont know exactly when it stopped working. I have a user that complains it stopped working a couple of weeks ago.
PeterTJohnsonZA
Sep 28, 2022Former Employee
What happens if you open the Excel file in the desktop app? I'm wondering if someone hasn't been messing around with application policies and the outcome of the policies is that the only Printer available to Office web apps is the print to PDF..