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Stewart3's avatar
Stewart3
Brass Contributor
Aug 15, 2023

Printing feature stopped working, Outlook on the Web.

It is just one of multiple PCs so far.

Print of email messages stopped working.
This important feature is used many times each day to print medical emails.

Fails using Chrome, Edge, and Opera browsers. Using Windows 10pro.
Clearing cache and cookies changed nothing.
Can someone suggest a fix for this problem?

3 Replies

      • Stewart3's avatar
        Stewart3
        Brass Contributor

        Worked briefly

        I was on the phone with the Microsoft support engineer to resolve this, in a Quick Assist remote session, I went to demonstrate this problem and the print feature worked perfectly.

        He could say only, maybe an update fixed this.

        But a bit later it was again failing.