Forum Discussion
Preview of Experience insights for Microsoft 365
Have you heard? There's a new dashboard in the Microsoft 365 admin center rolling out to preview. Learn more about Experience insights for Microsoft 365; an at-a-glance view of core user experience metrics in this recent blog post!
Introducing Preview of Experience insights for Microsoft 365
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- Will all customers have those same column feeds for Services and Data? Or is that customizable? Where are the scores pulled from?
- Yes, all customers will have those same columns. Product Feedback is generated from the feedback your users submit to Microsoft in each app. Net Promoter Score is a solicited survey in each of the apps so anytime they respond to that survey the data will show here. Lastly, Help article views is pulled from the content that your users are viewing on Support.Microsoft.com or our in-app help experiences. Hope the helps and happy to answer additional questions!
