Forum Discussion
PowerPoint NEW Image Editing Tools Explained — Remove Background, Upscale & Edit Images Instantly!
I strongly agree with what everyone says. And it's really wrong to have instituted this without any warning.
While I can see the new AI tool might have some reasonable uses, the main problems are what's already been said: the new tool doesn't consistently accomplish what it's supposed to (and thinks it has); it's difficult to work with; is quite slow; and wasn't unnecessary. Please allow people access to the previous Edit Picture function, especially Remove Background. And please let us know when that happens.
- dm50Apr 06, 2026Copper Contributor
The Reddit workaround referred to below totally works! Problem solved.
But another problem appears. I was in the middle of using Edit Picture / Enhance / Upscale when it stopped working and I got the message "Something's wrong on our end. Try again later"
I know this happens occasionally with MS products and, despite what the message says, it can sometimes be a problem on the user's end. I've done thorough troubleshooting and found nothing, while tech support says there are no other complaints. Anyone out there found the same thing? And more important, can someone from Microsoft respond to this? I've tried three times with tech support and gotten nowhere.