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Andreas Juschka's avatar
Andreas Juschka
Copper Contributor
Jan 10, 2023

PowerPoint: Embedded video crashes while scrubbing

Hi, we have an issue with at least 4 different computer configurations where an embedded .mp4 movie in a PowerPoint presentation crashes when scrubbing in the playback bar. The problem occurs only in...
office 365
powerpoint
windows 10
windows 11
Marty1234's avatar
Marty1234
Copper Contributor
Apr 24, 2023

elarayan 

Hi, did you ever sort out this issue, I have the same problem.

elarayan's avatar
elarayan
Copper Contributor
Apr 24, 2023

Marty1234 

Nope, never resolved. Have moved to a project with way less video, and hoping for an update soon!!

  • Marty1234's avatar
    Marty1234
    Copper Contributor
    Apr 24, 2023
    I think it might be the video card. If I set gfx preference to Iris Xe then ppt works much more smoothly than if set to use the Nvidia RTX 3060. am on a Dell XPS 17. Annoying. Can't seem to work out why.

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