Forum Discussion
PowerPoint: Embedded video crashes while scrubbing
Hi, we have an issue with at least 4 different computer configurations where an embedded .mp4 movie in a PowerPoint presentation crashes when scrubbing in the playback bar. The problem occurs only in...
I have the same issue with the LG Gram 17" intel EVO with the Intel Iris Xe and a second one with higher specs with a GFORCE RTX video card. However, on 4 year old Asus, with the GFORCE RTX video card, has no issues scrubbing and jump skip a .mp4 video. Installing a new set of codecs from K-Lite Codec Pack did not fix the problem. So I am returning the PCs and let Microsoft and LG figure this out.