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owa issue
Hi experts Few of my office 365 users are not able to open mails in OWA. When they type https://outlook.office.com/owa they are getting error site cannot be reached. & owa is enabled for this user...
Also, After you take care of what Juan said to do, try this
1. Try from multiple browser/machines/ on/off network
2. Have them login to portal.office.com and click the "outlook" app button. See if they get the same results
Try to narrow down the issue
Why do you think this could be a network problem? From your message It seems other users in your company can access OWA with no problems...can you provide more details about your scenario:
- If you have a hybrid configuration for your corporate e-mail
- Differences between users that access OWA with no problems and users that cannot access it: OS version, browser used, etc
- If you have a hybrid configuration for your corporate e-mail
- Differences between users that access OWA with no problems and users that cannot access it: OS version, browser used, etc