Forum Discussion
BNC173
Dec 28, 2018Copper Contributor
Outlook not updating inbox
I have added a second mailbox to my outlook. It will update when I start in the morning but last email will be like 9 am & will not update again unless it wants to. I have reconnected, shut down outl...
Thuyavan Ganesan
Dec 28, 2018Iron Contributor
Hi try to turn off Cached Exchange Mode, please perform the following steps:
1. Click File > Account Settings > Account Settings.
2. Click the Office 365 account, and then click Change.
3. Under Offline Settings, uncheck Use Cached Exchange Mode.
4. Exit, and then restart Outlook.
1. Click File > Account Settings > Account Settings.
2. Click the Office 365 account, and then click Change.
3. Under Offline Settings, uncheck Use Cached Exchange Mode.
4. Exit, and then restart Outlook.
whatever150
Apr 08, 2023Copper Contributor
Thuyavan Ganesan I have microsoft 365, and it does not have an offline settings section. There is no use exchange cached mode. But then again, I am not using exchange either.